Shipping & Returns
- Free shipping from €29,- in the Netherlands and Belgium
- Different shipping costs apply for all other countries. Select the country in the shopping cart to see the costs.
- If you need express shipping please contact us for a quote.
- Normal shipment in Europe can take up to 10 days (depending on the country)
365 days Return Policy
Items purchased from Heat Shieldings can in most cases be returned within 365 days of receipt. During this period, you can try and evaluate the products as you would in a physical store. If you want to return a product, it must be in the same condition as when you received it, without any damage. You may remove products from the packaging, unless the packaging is sealed.
If you choose to return products, we ask you to notify us in advance by sending an email to: [email protected] Please note that you must return products within 14 days of informing us.
Processing your return
After we have received your return shipment, we will start assessing the
returned items and the processing of your refund. The money will be refunded according to the original payment method you used during the purchase, unless otherwise requested. The amount will be refunded within 14 days. The shipping costs for the return shipment are for your own account.
Items that cannot be returned
The following types of items cannot be returned:
- Products custom made to buyer's specifcations
- When purchasing as a company (B2B contract)